Instagram DMs, Messenger, WhatsApp, lead forms, your website and SMS all land in the same inbox — with the full history, the calls and the notes attached to one contact.
| Contact name | Phone | Business name | Created (EDT) | Last activity | ||
|---|---|---|---|---|---|---|
| MMarcus Delgado | (647) 555-0142 | m.delgado@… | — | Sep 6, 2026 03:46 PM | 2 minutes ago | |
| PPriya Ramesh | (437) 555-0118 | priya.r@… | — | Sep 6, 2026 02:46 PM | 1 hour ago | |
| TTony Vasquez | (289) 555-0173 | — | — | Sep 6, 2026 02:19 PM | 1 hour ago | |
| AAlicia Bennett | (416) 555-0164 | a.bennett@… | — | Sep 6, 2026 02:13 PM | 1 hour ago | |
| RRay Kowalski | (647) 555-0109 | — | — | Sep 6, 2026 01:05 PM | 2 hours ago | |
| NNina Tran | (647) 555-0137 | nina.tran@… | — | Sep 6, 2026 12:35 PM | 3 hours ago | |
| JJordan Silva | (416) 555-0155 | — | — | Sep 6, 2026 12:20 PM | 3 hours ago | |
| DDana Whitfield | (647) 555-0126 | d.whit@… | — | Sep 6, 2026 11:38 AM | 4 hours ago |
You're not short on leads. You're short on someone picking up the phone while the customer still cares.
Instagram, Messenger, WhatsApp, lead forms, SMS and your website all come into the same inbox. Nothing sits in an app nobody had open.
Push, text and email within seconds, with the customer's own words attached. One tap to dial.
The workflow gives your rep more than one chance to reach the same customer today — different times, different channels — instead of one call and a shrug.
The workflow builds the list. Your rep presses start and the dialer moves them straight from one lead to the next — no looking up numbers, no deciding who's next, no dead time between calls.
Manual Actions are tasks that require you to manually place calls or send SMS messages to contacts.
| Contacts | Workflow | Assigned To | Type | Status | Date Added | ||
|---|---|---|---|---|---|---|---|
| MDMarcus Delgado | 1- Fresh Leads Workflow | DSDante Sauder | Call | Yet To Start | Aug 31, 2026 01:47… | 🗑 | |
| PRPriya Ramesh | 1- Fresh Leads Workflow | DSDante Sauder | Call | Yet To Start | Aug 31, 2026 02:18… | 🗑 | |
| TVTony Vasquez | 1- Fresh Leads Workflow | DSDante Sauder | Call | Yet To Start | Aug 31, 2026 02:24… | 🗑 | |
| ABAlicia Bennett | 1- Fresh Leads Workflow | DSDante Sauder | Call | Yet To Start | Aug 31, 2026 03:14… | 🗑 | |
| RKRay Kowalski | 1- Fresh Leads Workflow | DSDante Sauder | Call | Yet To Start | Aug 31, 2026 03:32… | 🗑 | |
| NTNina Tran | 1- Fresh Leads Workflow | DSDante Sauder | Call | Yet To Start | Aug 31, 2026 03:41… | 🗑 | |
| JSJordan Silva | 1- Fresh Leads Workflow | DSDante Sauder | Call | Yet To Start | Aug 31, 2026 04:41… | 🗑 |
Every real conversation your team has is summarised on the contact a couple of minutes after they hang up — what the customer wants, what was agreed, what happens next. Nobody types it and nobody forgets, because nobody is doing it.
☎ Call wrap-up (auto) · Oct 20, 2:41 p.m. · Dana R. Outcome: Booked — Comparing two mid-size SUVs and wants to stay under $480 a month. Has a 2019 RAV4 to trade with roughly $9,000 still owing. Asked us to call Thursday morning, and he'll come in Saturday to drive both.
☎ Call wrap-up (auto) · Oct 20, 2:41 p.m. · Dana R. Outcome: Booked Two mid-size SUVs, under $480/mo. RAV4 trade.
Created On:When a seller picks a time through AutoTrader's Instant Cash Offer, that time is already a commitment — it just usually sits in an inbox until somebody retypes it. We read the lead, create the customer, and put the appraisal on your calendar at the time they picked, with their car and their valuation already on the record.
This one is for dealerships. We build the same kind of thing around whatever your leads actually come from — ask us about yours on the demo.
A rep calls, nobody picks up, and in most stores that lead is done. Here it re-enters the same call list a few hours later, so the same customer gets another shot the same day instead of next week.
Open the call report and see how every rep is doing — answered, missed, average duration — then play back any call from the log without asking anyone for a number.
Pay yearly and save up to 17%. Add users any time. All prices in CAD.
One salesperson working their own leads.
A team sharing one lead queue.
Several teams or locations.
Those put your cars in front of people. They don't tell you who else asked about the Civic that sold last week, or whether anyone called the lead that came in at six. ContactLink.io is where leads land once they're yours — you keep listing exactly where you list now.
Maybe not yet, and we'll say so on the call rather than sell you something that sits there. This earns its money when more than one person touches leads, or when there's enough volume that someone slips through. If it's just you and four leads a day, you probably don't need us yet.
No. It makes sure the ones you're already paying for actually get worked. If your problem is volume, put the money into your listings first — we'll be here when the leads start outrunning you.
Yes, and it's the part dealers tell us they miss most. Everyone who enquired stays on the record with the vehicle they asked about. When a similar one lands, pull that list up and call them — those people were already in the market.
Your dealership's number, not your rep's cell. Numbers run about $1 a month each, and your salespeople keep their personal phones to themselves.
Yes — the mobile app gives them the contact, the history, the notes, and lets them call and text from it. The power dialer, where it feeds one lead after another automatically, is a desktop thing. Most stores run the dialer at a desk and use the phone for everything else.
Only if you tell it to. By default it puts the lead in front of your people and chases them, not the customer — so every message a customer gets is written by somebody on your floor. If you do want something automatic, you decide what it says and when it goes.
No. Starter is one user. Growth is three users included, then $15 for each person after that. All prices are in Canadian dollars — we're an Ontario company — and phone numbers are about $1 a month each on top.
Only for Facebook Marketplace. Pulling those conversations into the CRM needs a small Chrome add-on running on a computer at the store with Messenger open. Every other channel works on its own with nothing left on.
Fourteen days on your own account with your own leads flowing into it — not a sandbox full of fake names. You put a card down when you start and nothing is charged until day fifteen, so if it hasn't earned its keep in two weeks, cancel and you've paid nothing.
Monthly plans run month to month — cancel any time with 30 days' notice. Yearly plans are discounted in exchange for committing to the full twelve months.
Fifteen minutes. We'll wire up one of your channels live so you can watch a real lead land and the dialer pick it up.